AI Product Expert Certification - Master Generative AI Skills
The Perfect Gift: Any Class, Never Expires
Overview
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Explore how HR leaders must shift from managing people to redesigning work itself in this 22-minute conference keynote from Gartner HR Symposium/Xpo. Learn why the AI era demands a fundamental rethinking of how work gets done rather than just focusing on workforce management. Discover the three critical types of work transformation - augment, re-engineer, and invent - and understand how to manage AI investments through a strategic portfolio approach to work changes. Examine real-world examples of AI integration across industries, including unexpected applications like lifeguarding, and uncover why employees often struggle to find value in AI tools. Master practical strategies for guiding AI adoption within your organization and building essential partnerships between CHROs and CIOs to unlock AI's full potential. Address the challenge of overcoming legacy leadership thinking and equip yourself with tools to lead through AI transformation effectively. Gain insights into how HR leaders will need to reallocate their time and focus to drive both growth and cost optimization through strategic work redesign in the evolving business landscape.
Syllabus
Intro and Welcome
HR’s Opportunity: Redesign Work, Not Just Workforce
Three Ways Work Is Changing: Augment, Re-engineer, Invent
How HR Leaders Will Spend Their Time
Managing AI Investments: Portfolio of Work Changes
AI Everywhere: Even Lifeguards
Why Employees Struggle to Find AI Value
How HR Can Guide AI Adoption
CHRO + CIO: Building the Future of Work Together
Overcoming Leadership Legacy Thinking
Taught by
Gartner