Learn Generative AI, Prompt Engineering, and LLMs for Free
Live Online Classes in Design, Coding & AI — Small Classes, Free Retakes
Overview
Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Discover the power of effective communication in difficult situations through this insightful TEDx talk by Ann Latham, known as the Queen of Clarity. Learn about "the disconnect principle" and how it can transform challenging conversations into productive exchanges. Gain valuable insights from Latham's extensive experience as a consultant, author, and expert contributor to renowned publications. Explore practical strategies to enhance your communication skills, boost productivity, and increase confidence in both personal and professional settings. Apply these game-changing techniques to navigate conflicts, improve relationships, and achieve greater clarity in your interactions. Whether you're a business professional, leader, or simply looking to enhance your interpersonal skills, this thought-provoking presentation offers actionable advice to become a more effective communicator when facing difficult situations.
Syllabus
How to communicate when something goes wrong | Ann Latham | TEDxSIUC
Taught by
TEDx