Ten Soft Skills You Need

Overview

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Go under the hood of AI — neural networks, real-world applications & more. Designed by UNSW experts.

This course introduces ten essential workplace soft skills and shows how to apply them to communication, relationships, problem-solving, conflict resolution, SMART goals, and accountability.

Syllabus

Discuss how soft skills are important to success in the workplace
Understand the 10 key soft skills everyone should have
Use soft skills to relate more effectively to others in the workplace
Understand how to use soft skills to communicate, problem-solve, and resolve conflict
Apply soft skills to specific situations
Effectively set SMART goals
Identify the components of the cycle of accountability
Work toward achieving the benefits of accountability