Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Microsoft

Modernizing CRM Systems for the AI Era - Session 278

Microsoft via YouTube

Start learning Write review
Coursera Ad

Gain a Splash of New Skills - Coursera+ Annual Just ₹7,999

Learn More → Scrimba Ad

Free courses from frontend to fullstack and AI

Learn More →

Overview

Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Learn how organizations are transforming their sales operations by adopting platform-centric CRM solutions in this 41-minute Microsoft Ignite conference session. Discover how companies are breaking down data silos and leveraging AI capabilities through Dynamics 365 Sales to enhance customer experiences. Join speakers Nitasha Chopra and Marty Priest as they share success stories from businesses that have migrated from legacy CRM systems, achieving more personalized customer engagements and accelerated pipeline growth through AI-driven modernization.

Syllabus

Get ready for the AI era with a modern CRM | BRK278

Taught by

Microsoft Ignite

Tags

Reviews

Start your review of Modernizing CRM Systems for the AI Era - Session 278

Start learning

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.