From Code to Real Results - AI Impact with Foundry Models

Explore how leading companies like Adobe and eClinicalWorks transformed Microsoft Foundry models into revolutionary business solutions in this 41-minute conference session from Microsoft Ignite 2025. Discover real-world implementations starting with Sierra's AI-driven customer experience platform and their omnichannel Conversation Relay system for seamless customer service scenarios. Learn about Foundry's extensive model ecosystem and new strategic partnerships that enable enterprise innovation. Examine Costar Group's AI-powered home search capabilities and their sophisticated document processing and retrieval architecture. Understand how companies accelerate document review processes using AIR technology while maintaining enterprise-grade security and reliability. Gain insights from customer testimonials emphasizing accuracy, transparency, and trust in Azure AI solutions. See practical demonstrations of how code translates into measurable business impact, accelerating innovation cycles and transforming organizational productivity across diverse industries.

Syllabus

0:00 - Overview of Sierra’s AI-driven customer experience solutions
00:05:09 - Showcase of Foundry’s breadth of models and new partnerships
00:10:39 - Overview of demo with real-life customer service scenario
00:14:22 - Explanation of Conversation Relay and omnichannel experience
00:17:03 - Transition to Costar Group showcasing AI for home search
00:24:06 - Architecture Overview – Document Processing and Retrieval
00:31:05 - Introduction to accelerating document review process using AIR
00:33:25 - Customer testimonials highlighting accuracy, transparency, and trust in Azure
00:34:40 - Transition back to Anan introducing enterprise-grade security and reliability features