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0:00 - Overview of Sierra’s AI-driven customer experience solutions
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Classroom Contents
From Code to Real Results - AI Impact with Foundry Models
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- 1 0:00 - Overview of Sierra’s AI-driven customer experience solutions
- 2 00:05:09 - Showcase of Foundry’s breadth of models and new partnerships
- 3 00:10:39 - Overview of demo with real-life customer service scenario
- 4 00:14:22 - Explanation of Conversation Relay and omnichannel experience
- 5 00:17:03 - Transition to Costar Group showcasing AI for home search
- 6 00:24:06 - Architecture Overview – Document Processing and Retrieval
- 7 00:31:05 - Introduction to accelerating document review process using AIR
- 8 00:33:25 - Customer testimonials highlighting accuracy, transparency, and trust in Azure
- 9 00:34:40 - Transition back to Anan introducing enterprise-grade security and reliability features
