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Overview
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Explore how enterprises can leverage WhatsApp Business through AWS End User Messaging to enhance customer engagement and streamline operations in this 30-minute conference presentation from AWS re:Invent 2025. Discover practical strategies for quickly and securely implementing WhatsApp Business solutions that meet customers where they already communicate daily. Learn from real-world insights as Meta and AWS leaders showcase how Delhivery, a leading Indian logistics provider, successfully uses WhatsApp to deliver time-sensitive updates that improve customer experience and build trust. Gain actionable knowledge about how messaging platforms can transform business operations, boost customer engagement, and unlock new revenue opportunities through secure, scalable communication channels built on AWS infrastructure.
Syllabus
AWS re:Invent 2025 - Scale Customer Engagement with WhatsApp Business on AWS (SEC101)
Taught by
AWS Events