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Ready to move beyond experimenting with AI? This Specialization helps you confidently use generative AI tools to get real work done—from drafting and editing content to refining and improving your ideas. You’ll learn practical prompting techniques, how to evaluate and enhance AI-generated outputs, and how to integrate AI into your daily workflows. No prior experience with AI is required. By the end, you’ll work more efficiently, communicate more effectively, and use AI as a reliable partner in your professional tasks.

Syllabus

Course 1: AI for Knowledge Workers
Course 2: Writing with Generative AI
Course 3: Editing and Enhancing AI Generated Content

Courses

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If you’re new to AI or a beginner looking to increase your use of AI in knowledge work, this class is for you! It is designed for anyone interested in how AI works and the many ways it is transforming the way we work and create. From business professionals to creatives to leaders, this course will give you the tools to understand and harness the power of Generative AI for both creative and analytical work. We’ll discuss how Machine Learning and Deep Learning are essential to AI and we’ll review how neural networks are trained. You’ll learn how to select the right AI tools, and review real-world examples of using AI for creative tasks like generating social media posts and presentations, as well as critical thinking tasks like creating a lesson plan or analyzing data. You’ll explore different ways to apply AI in everyday work. From brainstorming and troubleshooting code to creating blog posts and project timelines, this course will give you hands-on experience with popular AI tools including ChatGPT and Claud. We’ll also dive into important challenges like AI bias, transparency, and data privacy. Finally we’ll discuss the future of AI in the workplace. By the end of this course, you’ll not only be proficient in using AI tools, but you’ll also be better equipped to navigate the rapidly changing world of work as AI continues to evolve.
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Through this course, we will demystify what AI truly is—exploring both its capabilities and its limitations. With this knowledge, you will be equipped to navigate this technological landscape, making informed decisions about how and when to harness its potential. This course contains four modules. In Module 1, you will explore generative AI and Large Language Models (LLM), equipping you with the knowledge to harness these tools effectively while being mindful of their limitations and potential pitfalls. In Module 2, you will learn to describe the critical components of context necessary for effective writing, which includes identifying the purpose, audience, issue, and context for a given writing project. In Module 3, you will focus on assessing privacy and intellectual property in generative AI. You'll explore AI user agreements, consider your ethical stance, and understand how machine learning impacts information. Finally, in Module 4, you will learn to evaluate and analyze AI-generated content critically. We will discuss the advantages and disadvantages of integrating AI into the writing process, helping you identify when and how AI can be most beneficial.
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AI can process vast amounts of data quickly, but it lacks human intuition and context. As you move through this course, you will reflect on how to use AI thoughtfully and ethically. Always question, analyze, and apply your critical thinking skills to make the most of these powerful tools. This course is divided into 4 modules. In Module 1, you will learn how to implement AI to understand the nuances of different genres. You'll practice using AI to create effective outlines, analyze various business document genres, and produce professional and targeted content. In Module 2, you will evaluate sources provided by AI, ensuring their reliability and relevance. In Module 3, you analyze AI-generated content through close readings. Here, you'll practice revising AI content to better suit specific purposes and audiences, enhancing the clarity and impact of your communication. Lastly, in Module 4, you'll evaluate rhetorical and inclusivity concepts by editing and revising AI created content to incorporate these critical rhetorical concepts, ensuring your communication is both effective and inclusive.