Organizational Strategy with Generative AI & AI Agents

Vanderbilt University via Coursera Specialization

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Provider

Coursera Specialization
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

4 weeks, 10 hours/week
Level

Beginner

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This Specialization teaches leaders how to build an organizational strategy for using generative and agentic AI to transform how work gets done. Through practical exercises, real-world use cases, and conversational problem-solving techniques, learners will discover how documents, images, and workflows can be turned into powerful AI-driven systems that elevate productivity and innovation. By the end, you’ll be equipped to design agentic workflows, deploy AI labor effectively, and lead your organization confidently into the AI-powered future.

Syllabus

Course 1: Generative AI & AI Agent Organizational Strategy for Leaders
Course 2: Agentic AI and AI Agents: A Primer for Leaders
Course 3: Prompt Engineering for ChatGPT
Course 4: OpenAI GPTs: Creating Your Own Custom AI Assistants

Courses

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ChatGPT and other large language models are going to be more important in your life and business than your smartphone, if you use them right. ChatGPT can tutor your child in math, generate a meal plan and recipes, write software applications for your business, help you improve your personal cybersecurity, and that is just in the first hour that you use it. This course will teach you how to be an expert user of these generative AI tools. The course will show amazing examples of how you can tap into these generative AI tools' emergent intelligence and reasoning, how you can use them to be more productive day to day, and give you insight into how they work. Large language models respond to instructions and questions posed by users in natural language statements, known as “prompts”. Although large language models will disrupt many fields, most users lack the skills to write effective prompts. Expert users, who understand how to write good prompts, are orders of magnitude more productive and can unlock significantly more creative uses for these tools. This course introduces students to the patterns and approaches for writing effective prompts for large language models. Anyone can take the course and the only required knowledge is basic computer usage skills, such as using a browser and accessing ChatGPT. Students will start with basic prompts and build towards writing sophisticated prompts to solve problems in any domain. By the end of the course, students will have strong prompt engineering skills and be capable of using large language models for a wide range of tasks in their job, business, personal life, and education, such as writing, summarization, game play, planning, simulation, and programming.
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In the era of Generative AI, the demand for personalized and specialized Generative AI assistants is skyrocketing. Large language models like GPTs have demonstrated their remarkable capabilities, but what if you could harness their power to create custom AI assistants tailored to your specific needs? Welcome to the world of custom GPTs, where you can build intelligent systems that understand your domain, speak your language, and solve your unique challenges. This cutting-edge course will guide you through the exciting journey of creating and deploying custom GPTs that cater to diverse industries and applications. Imagine having a virtual assistant that can tackle complex legal document analysis, streamline supply chain logistics, or even assist in scientific research and hypothesis generation. The possibilities are endless! Throughout the course, you'll delve into the intricacies of building GPTs that can use your documents to answer questions, patterns to create amazing human and AI interaction, and methods for customizing the tone of your GPTs. You'll learn how to design and implement rigorous testing scenarios to ensure your AI assistant's accuracy, reliability, and human-like communication abilities. Prepare to be amazed as you explore real-world examples built around a GPT for Travel and Business Expense Management. The examples show how a GPT can help users book flights, hotels, and transportation while adhering to company policies and budgets. Additionally, the GPT can help streamline expense reporting and reimbursement processes, ensuring compliance and accuracy. Whether you're a business leader, entrepreneur, developer, or educator, this course will equip you with the skills to harness the transformative potential of custom GPTs. Unlock new realms of productivity, innovation, and personalized experiences by building AI assistants that truly understand and cater to your unique needs. Enroll now and join the forefront of AI revolution, where you'll learn to create intelligent systems that not only comprehend but also anticipate and exceed your expectations.
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Forget everything you know about traditional AI. Agentic AI doesn’t just analyze data; it acts on it. From drafting sales emails to updating CRMs, it’s not just a tool—it’s a game-changer. Are you ready to harness its power? Agentic AI combines Generative AI with tools and actions, enabling the creation of "agents" that revolutionize how work is done. Unlike tools that simply generate static outputs, these agents take action—drafting emails directly in your inbox, updating a CRM with client meeting notes, or analyzing sales data and producing a PowerPoint presentation. In the fast-paced world of AI-enhanced work, understanding Agentic AI isn’t optional—it’s your competitive advantage. These intelligent agents are reshaping how tasks are executed, decisions are made, and value is created across industries. By automating repetitive workflows and enhancing high-value tasks, they empower teams to focus on innovation and strategy. Agentic AI is transforming industries, and this course will ensure you’re leading the charge, not playing catch-up. Understanding their capabilities and limitations is essential for staying competitive in this rapidly evolving landscape. This course demystifies Agentic AI, teaching you how these agents work and how to design them to suit your needs. By the end, you’ll not only know how to differentiate genuine AI innovation from overhyped gimmicks but also be equipped to build tools that deliver tangible value. Whether you’re in business, technology, or leadership, this course will help you stay ahead of the curve.
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Forget everything you know about traditional artificial intelligence. Generative AI and Agentic AI aren’t just new tools—they’re a new form of cognitive labor. They don’t simply analyze information; they take action, execute multi-step workflows, and deliver outcomes that once required teams of experts. From diagnosing equipment failures with a single photo to autonomously building full-stack software applications in minutes, AI labor is redefining what organizations can achieve. This course shows leaders how to harness it strategically—before their competitors do. In Generative AI & AI Agent Organizational Strategy for Leaders, you’ll learn why AI is no longer an IT initiative, a technical experiment, or a siloed innovation project. It is now a strategic workforce capability—a new category of labor that every employee can deploy through conversation, creativity, and problem-solving. You’ll discover how AI agents unlock 100x–1000x productivity gains, why vendor-locked “AI add-ons” can cripple your innovation capacity, and how organizations must rethink procurement, capability development, and labor strategy to stay competitive. You’ll see firsthand how simple inputs—a photo, a document, a spreadsheet, a menu, a policy—can instantly become powerful AI-driven systems that perform tasks previously impossible or cost-prohibitive. Leaders will explore how employees at every level can use AI to enhance decision-making, compress time, and scale expertise, not replace roles. The real competitive advantage comes from teaching your workforce to think in conversations, design AI workflows, and orchestrate these new digital laborers effectively. By the end of this course, you won’t just understand what agentic AI is—you’ll know how to operationalize it. You’ll learn how to: • Build an organizational AI labor strategy that attracts the “best and brightest” models and keeps you vendor-independent. • Identify high-value starting points using simple but transformational use cases. • Train your workforce to solve problems through conversational design rather than code. • Foster innovation by enabling teams to experiment rapidly with documents, images, and real-world workflows. • Differentiate meaningful strategic AI capability from hype, gimmicks, and tools that limit your future. Whether you lead a large enterprise, a fast-growing team, or a mission-driven organization, this course will give you a powerful framework for navigating the AI revolution. You’ll learn how to scale AI labor across your workforce, unlock new forms of value, and build an organization that moves faster, thinks smarter, and out-innovates the competition. The future belongs to leaders who understand AI not as technology—but as labor. This course will teach you how to lead in that future.