AB-900: Copilot and Agent Administration Fundamentals Course

• Explain the core capabilities, architecture, and AI foundation behind Microsoft Copilot for Microsoft 365.
• Configure Copilot for Microsoft 365, including licensing, user access, prerequisites, and data readiness.
• Implement governance, compliance, security, and responsible AI controls to manage Copilot safely in an enterprise environment.
• Manage Copilot across Microsoft 365 apps—including Teams, Outlook, Word, Excel, Loop, SharePoint, and OneDrive.
• Troubleshoot Copilot issues related to permissions, data access, semantic index performance, and user onboarding.

Microsoft Copilot for Microsoft 365 is transforming how organizations work — and administrators are now expected to understand AI governance, data protection, licensing, and deployment across the Microsoft 365 ecosystem. The AB-900: Copilot and Agent Administration Fundamentals certification validates exactly these skills.

This course is designed to take you from beginner to confident Copilot administrator, even if you have never managed AI tools or Microsoft 365 before.

You will learn how Copilot integrates with Teams, Outlook, Word, Excel, Loop, SharePoint, OneDrive, and Power Platform, and how admins configure permissions using Entra ID, manage data access through Microsoft Graph, and prepare their tenant using the Semantic Index for Copilot.

We will walk through real-world admin scenarios including enabling Copilot licenses, troubleshooting data access issues, configuring responsible AI controls, understanding content boundaries, and applying governance and compliance best practices with Purview, DLP, Sensitivity Labels, Auditing, and eDiscovery.

By the end of this course, you will be able to:

• Explain Copilot architecture and AI-readiness requirements

• Configure and manage Copilot using the Microsoft 365 Admin Center

• Apply governance, compliance, and responsible AI principles

• Understand how Copilot works across M365 apps with live demos

• Troubleshoot permission and semantic index issues

• Prepare confidently for the AB-900 certification exam

Whether you are an IT administrator, student, business professional, or someone wanting to enter the Microsoft cloud ecosystem, this course gives you the exact practical skills and theory the AB-900 exam expects.

Enroll today and become one of the early professionals who can manage AI responsibly in the Microsoft 365 era.