What you'll learn:
- Undestand how a whistleblowing management system can be applied
- Establish a credibile and effective process for managing reports of wrongdoing
- Become familiar with international best practices for managing whistleblowing cases
- Gain a comprehensive understanding of the guidelines in ISO 37002
- Master the principles of wrongdoing report investgation management
- Understand what a whistleblowing policy should include
Whistleblowing — the reporting of suspected or actual wrongdoing — has moved from a voluntary good practice to a legal obligation. The EU Whistleblowing Directive now requires organizations with 50 or more employees to establish internal reporting channels, and similar requirements are spreading worldwide. ISO 37002 is the international standard that shows organizations how to do this well: it provides guidelines for establishing, implementing and maintaining an effective whistleblowing management system built on trust, impartiality and protection.
This course walks you through every recommendation of ISO 37002, giving you the knowledge to establish a robust whistleblowing mechanism in any organization — one that encourages the reporting of wrongdoing, improves organizational culture and governance, mitigates the risks and costs of misconduct, and protects those who speak up from retaliation.
Structured to mirror the standard
The course begins with the fundamental concepts, terminology and components of a whistleblowing management system, then covers all key provisions of ISO 37002:
Understanding the organization's context and establishing the scope of the system
Developing a whistleblowing policy
The role and responsibilities of the whistleblowing management function
Identifying risks and opportunities and setting whistleblowing objectives
Training, awareness and communication
Documented information and its control
Internal audits, management review and handling nonconformities
The whistleblower report life cycle, step by step
A dedicated section covers the complete process for dealing with whistleblower reports:
Establishing effective and accessible reporting channels
Receiving and assessing reports of wrongdoing
Investigating reported wrongdoing impartially
Protecting whistleblowers from retaliation and negative consequences
Concluding and formally closing cases
Learning from real cases
The course draws on notable real-world whistleblowing cases — Edward Snowden, the Facebook Papers, the Enron scandal, and Dr. Jeffrey Wigand's stand against the tobacco industry — to show what works, what fails, and why protection matters.
Who this course is for
Compliance officers, ethics officers and legal teams implementing whistleblowing channels (including for EU Whistleblowing Directive compliance)
HR professionals responsible for speak-up culture and workplace investigations
Internal auditors and risk managers assessing governance controls
Managers and business owners preparing their organization for regulatory requirements
Anyone interested in business ethics, corporate governance and organizational integrity
Understand what an effective whistleblowing system requires, and give your organization the tools to build a culture of accountability, transparency and integrity.
Enroll today and start your journey toward ISO 37002 compliance.
