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ISO 7101:2023 is the first international standard dedicated to healthcare quality management systems, providing a framework for healthcare organizations of any size to establish sustainable, high-quality health services. This course will help you develop a comprehensive understanding of the purpose, principles, and requirements of ISO 7101:2023, enabling you to support improvements in healthcare quality, patient safety, and organizational performance.
Through engaging learning activities, you will explore key concepts including the creation of a culture of quality, people-centred care, risk identification and management, patient and workforce safety, and continual improvement. You will also learn how these principles can be applied within healthcare organizations to improve healthcare delivery and care outcomes.
What makes this course unique is its focus on the world's inaugural healthcare quality management standard and its practical approach to implementing a people-centred health system. By completing the course, you will gain valuable insights into building safer, more effective, and more efficient healthcare services while supporting sustainable improvement and enhancing stakeholder confidence. Whether you work in healthcare, quality management, or have an interest in healthcare quality, this course provides a strong foundation for understanding and applying ISO 7101:2023.
