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Trailhead

Build AI Productivity and Prompting for the Agentic Era

Salesforce via Trailhead

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Overview

Google, IBM & Meta Certificates – 40% Off
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Build the everyday AI fluency Salesforce customers need to work smarter — from using Slackbot as a personal AI assistant, to writing effective prompts, designing conversational AI experiences, and using AI responsibly and safely.

Syllabus

  • Master Slackbot as Your AI Assistant
  • Use Slack AI for Search, Summaries, and Content Creation
  • Learn Prompt Fundamentals
  • Apply Prompt Engineering and Build with Prompt Builder
  • Design Conversational AI Experiences
  • Build AI Ethics and Trust
  • Recognize Bias and Think Critically About AI

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