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Trailhead

Automate Workflows and Ground AI with Trusted Data for the Agentic Era

Salesforce via Trailhead

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Overview

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Learn to prepare trusted data, automate business processes with Flow, ground generative AI in CRM data, design autonomous Agentforce agents, connect workflows to external systems, and operate it all at production scale.

Syllabus

  • Build a Trusted Data Foundation
  • Establish AI Trust and Governance
  • Automate Processes with Flow
  • Ground Automation with Generative AI
  • Design Autonomous Agentforce Agents
  • Integrate Systems for End-to-End Automation
  • Test, Optimize, and Deploy for Production

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