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Technical Writing Essentials

via Coursera Specialization

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Details

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Provider

Coursera Specialization
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

4 weeks, 10 hours a week
Sessions

Self-Paced
Level

Beginner

Found in

Overview

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Strong technical communication helps people understand complex information, make decisions, and take action. In this Specialization, you’ll build practical skills for planning, creating, and improving technical communication for workplace and professional audiences. You’ll learn how audience, purpose, ethics, research, collaboration, organization, and reader-centered writing shape effective communication. You’ll also explore document design, graphics, and digital communication before applying these principles to real-world formats such as memos, résumés, cover letters, proposals, reports, instructions, manuals, and presentations. By the end, you’ll be better prepared to communicate clearly, effectively, and professionally across a range of technical and workplace contexts.

Syllabus

Course 1: Foundations and Planning for Technical Writing
Course 2: Developing Clear Verbal and Visual Content
Course 3: Applying Technical Writing in the Workplace

Courses

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Put technical communication principles into practice across common workplace documents and presentations. Drawing on content from Michael Markel and Stuart Selber, authors of Practical Strategies for Technical Communication, published by Macmillan Learning, this course develops your ability to communicate for professional purposes, from correspondence to recommendations and instructions. You will examine letters, memos, emails, and social-media posts, then apply writing principles to résumés, cover letters, and interview follow-up. You will analyze requests for proposals and develop proposals that address requirements with a clear structure and persuasive approach. You will also distinguish informational and recommendation reports, use problem-solving models and decision matrices, and write supported recommendations. Definitions, descriptions, instructions, manuals, and oral presentations extend your practice across additional professional formats. Through applied activities, you will draft a memo, cover letter, proposal, directive, recommendation, and instructions, and prepare an oral presentation. This course is part of the Technical Writing Essentials Specialization and can also be taken independently.
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Learn how document design and graphics help readers find, understand, and use technical information. Drawing on content from Michael Markel and Stuart Selber, authors of Practical Strategies for Technical Communication, published by Macmillan Learning, this focused course develops your ability to make effective visual communication choices for print and digital documents. You will examine the goals and principles of document design and apply them to print documents, digital pages, and multimodal content. You will consider how different formats work together and how design choices support a document’s purpose. You will then study the functions of graphics, select graphic types for specific communication needs, and use color effectively. You will also evaluate graphics for reports and consider how visual choices affect readers from different cultural backgrounds. Through readings and applied activities, you will practice selecting and evaluating designs and graphics for technical communication. This course is part of the Technical Writing Essentials Specialization and can also be taken independently.
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Build the skills to plan and write technical documents that meet the needs of their readers. Drawing on content from Michael Markel and Stuart Selber, authors of Practical Strategies for Technical Communication, published by Macmillan Learning, this course introduces the foundations of technical communication and the decisions that shape effective workplace writing. You will examine the purpose of technical communication, the qualities of successful communicators, and the ethical and legal responsibilities involved. You will also practice collaborative writing approaches, including project planning, meetings, scheduling, and team evaluation. You will learn to analyze audiences and define a communication purpose, choose primary and secondary research methods, and evaluate a questionnaire. Reader-centered writing techniques help you organize information and improve titles, headings, paragraphs, sentences, and word choice. Through readings and applied activities, you will evaluate documents, address collaboration challenges, and make writing choices based on audience needs. The course includes approximately ten hours of learning material. This course is part of the Technical Writing Essentials Specialization and can also be taken independently.