Overview

This specialization is for learners who need to brush up on technical communication skills within their current role or are interested in pursuing a career as a technical communicator, technical writer, usability specialist, project manager, content writer, or related role. In just three practical, hands-on courses, you'll learn how to translate complex technical information into clear, accessible content for non-expert audiences. You'll gain experience writing and editing a range of technical documents, with and without the help of generative AI tools, and manage technical content through a structured editing process. By the end of the specialization, you’ll be equipped to take on more communication responsibilities in your current job or confidently pursue a new career path.

Syllabus

Course 1: Technical Communication Essentials
Course 2: Technical Communication and Artificial Intelligence
Course 3: Technical Editing

Courses

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9 hours 55 minutes
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This course is for: -People who need to brush up on technical communication (tech comm) skills within their current role -People who are interested in pursuing a career as a technical communicator, technical writer, usability specialist, project manager, content writer, or related role. Course Objectives: - Define technical communication, its processes, and its ethical considerations. - Analyze and adapt to audiences for technical communication. - Write and revise technical content for different audiences. - Apply design, usability, and accessibility to technical communication examples. This course isn't meant to present formulas or rules for "correct" writing. Tech comm is too complex for that! Instead, the course will help you hone your strategic thinking and decision-making skills so that you can create the most effective technical communication for your particular situation. First, we'll address the importance of audience, integration with AI, and strategies for analyzing your tech comm situation when you don't know where to begin. Second, you'll practice research and plain writing strategies. Third, you'll learn to design pages, test for usability and accessibility, and revise your communication.
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15 hours 41 minutes
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This course is designed for professionals looking to enhance their technical documentation skills and stand out in today’s job market. By completing the course, you will be able to create beginner and intermediate documentation and use generative AI to make your work more efficient and effective. You’ll also build a portfolio of beginner and intermediate documentation, including technical instructions and tailored cover letters and resumes, that showcase your communication abilities. Through lessons on rhetoric and metacognition, genre, audience, prewriting and writing, organization and design, and post-writing reflection, you’ll gain both the foundational skills of technical communication and the modern advantage of AI-enhanced writing. By the end, you will be more confident in producing clear, polished documents and equipped with versatile skills that help you advance in your career and succeed across industries. No prior experience is required.
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11 hours 32 minutes
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Strong editing transforms technical content from adequate to exceptional. This course is designed for professionals who want to deepen their expertise in technical editing and apply proven practices used across industry settings. By completing the course, you’ll gain practical skills to improve clarity, consistency, accessibility, and usability in a wide range of technical documents. You’ll explore the three levels of editing and learn how to choose the right level for a project. You’ll also develop hands-on experience with editing tools and workflows, while exploring accessibility and design principles that ensure documents serve diverse audiences. Each module builds toward creating an adaptable technical editing process you can use in your workplace. This course balances theory and practice: you’ll not only learn about editing frameworks and functional aesthetics but also apply them in realistic contexts. Whether you’re new to technical editing or looking to refine existing skills, you’ll leave with a toolkit to elevate technical content, enhance collaboration with writers and designers, and strengthen your professional value.