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Effective Speaking and Listening Skills - Advanced

via SWAYAM Plus

Overview

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Effective Speaking and Listening Skills - Advanced is a course tailored to refine interpersonal skills, focusing on assertive communication to express ideas confidently and respectfully. It teaches how to listen actively and drive action, gather Information effectively, and draw conclusions for informed decision-making. Collaboration techniques are also a key component, empowering participants to work synergistically within teams for better workplace dynamics and outcomes.

Intended audience

NA

Prerequisites

  • Open to All

Assessment & certification

  • Assessment fee: Included — no extra fee
  • Assessment mode: Online
  • Assessment type: MCQ
  • Assessment provider: Wadhwani foundation
  • Certificate provider: NA

Syllabus

  • Week 1: Communicate Effectively at the Workplace
  • Week 2: Assertive Communication
  • Week 3: Listen Actively and Take Actions
  • Week 4: Gather Information and Draw Conclusions
  • Week 5: Collaborating with Others

Taught by

Ms. Shipra Thappa, Experience: 17 Years

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