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Interpersonal Skills (Odia)

via SWAYAM Plus

Overview

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ଏହି ପାଠ୍ୟକ୍ରମରେ ବିବାଦର ମୁକାବିଲା କରିବା, ବିଭିନ୍ନ ଦୃଷ୍ଟିକୋଣକୁ ବୁଝିବା, ସମ୍ପର୍କକୁ ମଜଭୁତ ରଖିବା ପାଇଁ ବିବାଦର ସମାଧାନ କରିବା ବିଷୟରେ ଜାଣିବେ। ଆଲୋଚନା, ଅନ୍ୟମାନଙ୍କ ସହିତ ଉତ୍ତମ ସମ୍ପର୍କ ସ୍ଥାପନ, ପ୍ରଭାବଶାଳୀ ଯୋଗାଯୋଗ ଏବଂ ଉତ୍ପାଦ ଓ ସେବା ମଧ୍ୟରେ ତୁଳନା କରିବାର ଶକ୍ତି ମଧ୍ୟ ଆପଣ ଆବିଷ୍କାର କରିବେ। ଏହି ପାଠ୍ୟକ୍ରମ ଶେଷ ହେବା ବେଳକୁ ଆପଣ ବିବାଦ ପରିଚାଳନା, ଲୋକଙ୍କୁ ବୁଝିବା, ଏବଂ ଏକ ଦଳ ଭାବରେ ମିଳିମିଶି କାମ କରିବାରେ ଭଲ ରହିବେ।

Intended audience

NA

Prerequisites

  • Open to all

Assessment & certification

  • Assessment fee: Included — no extra fee
  • Assessment mode: Online
  • Assessment type: MCQ
  • Assessment provider: Wadhwani foundation
  • Certificate provider: NA

Syllabus

  • Week 1: Conflict Management - An introduction
  • Week 2: Understanding perspectives
  • Week 3: Identify and resolve conflicts
  • Week 4: Resolve conflicts to maintain relationships
  • Week 5: Negotiation in action getting to YES
  • Week 6: Build effective relationships with stakeholders
  • Week 7: Communicate effectively to gain acceptance
  • Week 8: Compare features and benefits of products & services
  • Week 9: Personality types at work
  • Week 10: Collaborate across different teams
  • Week 11: Collaborate to achieve team goals

Taught by

Ms. Shipra Thappa, Experience: 17 Years

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