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Managing SAP Field Service Management

via SAP Learning

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Overview

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This course will guide you through the main functionalities and concepts of SAP Field Service Management, providing an in-depth understanding of key business scenarios in the field service management domain. SAP Field Service Management supports field service technicians and dispatchers with real-time, automated workforce scheduling, planning, and dispatching for employees and partners, as well as offering self-service options for field service needs.

Syllabus

Discovering SAP Field Service Management

Exploring SAP Solution Portfolio for Service
Discovering SAP Field Service Management

Implementing Master Data Management

Navigating and Creating Master Data in SAP Field Service Management
Implementing Master Data Management

Optimizing Planning and Dispatching in SAP S/4HANA

Implementing Planning and Dispatching in SAP Field Service Management
Optimizing Planning and Dispatching in SAP S/4HANA

Applying Mobile Field Service

Utilizing SAP Mobile Field Service
Applying Mobile Field Service

Designing and Managing Smartforms

Creating and Managing Smartforms
Designing and Managing Smartforms

Optimizing Scheduling in SAP Field Service Management

Implementing Scheduling Techniques
Optimizing Scheduling in SAP Field Service Management

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