This course will guide you through the main functionalities and concepts of SAP Field Service Management, providing an in-depth understanding of key business scenarios in the field service management domain. SAP Field Service Management supports field service technicians and dispatchers with real-time, automated workforce scheduling, planning, and dispatching for employees and partners, as well as offering self-service options for field service needs.
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Syllabus
- Discovering SAP Field Service Management
- Exploring SAP Solution Portfolio for Service
- Discovering SAP Field Service Management
- Implementing Master Data Management
- Navigating and Creating Master Data in SAP Field Service Management
- Implementing Master Data Management
- Optimizing Planning and Dispatching in SAP S/4HANA
- Implementing Planning and Dispatching in SAP Field Service Management
- Optimizing Planning and Dispatching in SAP S/4HANA
- Applying Mobile Field Service
- Utilizing SAP Mobile Field Service
- Applying Mobile Field Service
- Designing and Managing Smartforms
- Creating and Managing Smartforms
- Designing and Managing Smartforms
- Optimizing Scheduling in SAP Field Service Management
- Implementing Scheduling Techniques
- Optimizing Scheduling in SAP Field Service Management