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SAP Learning

Exploring the SAP Customer Data Platform's AI Workbench

via SAP Learning

Overview

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Upon completion of this course, you will be able to create activity indicators powered by AI to either determine future customer loss, or predict how valuable your customer base is. On top of that, you can gather additional insights using analytical graphics to understand future trends in terms of individual customer churn or lifetime value.

Unleash your customer data potential to better anticipate customer actions using the power of SAP Customer Data Platform AI Workbench models and insights.

Syllabus

  • Providing Customer Data for the AI Workbench
    • Identifying the Minimum Data Requirements and Distribution Criteria for the AI Workbench
    • Provisioning Customer Data Set for AI Workbench
    • Speed Running the Ingestion
    • Providing Customer Data for the AI Workbench
  • Applying the AI Workbench Predictive Models
    • Creating a Customer Churn Indicator
    • Creating a Customer Lifetime Value Indicator
    • Applying the AI Workbench Predictive Models
  • Visualizing Predictive Insights
    • Visualizing Predictive Insights
    • Visualizing Predictive Insights

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