Learn to identify potential workplace risks and understand the realities behind workplace violence myths in this comprehensive 10-hour course. Develop skills to define and recognize escalation patterns while identifying concerning behaviors that may indicate potential threats. Master the concept of triggers and how they can lead to escalated situations, then acquire the knowledge and techniques needed to respond appropriately when critical events occur in your workplace environment.
Overview
Syllabus
- Identify potential risks
- Understand the myths behind workplace violence
- Define escalation and identify examples
- Learn concerning behaviors
- Know what a trigger is and how that can escalate
- Understand the proper response to an event
Taught by
ECA Online
