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OpenLearning

Coaching And Mentoring

via OpenLearning

Overview

Learn to develop essential coaching and mentoring skills through a comprehensive 10-hour program that covers the fundamental GROW model framework. Master the art of defining coaching and mentoring while implementing the SMART technique for effective goal setting with employees. Explore systematic approaches to assess current workplace situations and reality, then develop actionable options that transform into preliminary and finalized development plans. Discover strategies for building and maintaining trust relationships with employees while delivering constructive feedback that promotes growth. Navigate common obstacles that hinder employee development and learn to recognize when coaching relationships should transition to new growth opportunities. Understand the distinct differences between mentoring and coaching approaches, utilizing both methodologies to create long-term developmental relationships that foster positive employee growth and organizational success.

Syllabus

  • Define coaching, mentoring and the GROW model
  • Identify and set appropriate goals using the SMART technique of goal setting
  • Identify the steps necessary in defining the current state or reality of your employee’s situation
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan
  • Identify the steps to developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans
  • Identify the benefits of building and fostering trust with your employee
  • Identify the steps in giving effective feedback while maintaining trust
  • Identify and overcome common obstacles to the growth and development of your employee
  • Identify when the coaching is at an end and transition your employee to other growth opportunities
  • Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee

Taught by

ECA Online

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