Coaching And Mentoring

Overview

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This course teaches coaching and mentoring employees through the GROW model, SMART goal setting, trust-building, feedback, planning, motivation, and transitions to further growth opportunities.

Syllabus

Define coaching, mentoring and the GROW model
Identify and set appropriate goals using the SMART technique of goal setting
Identify the steps necessary in defining the current state or reality of your employee’s situation
Identify the steps needed in defining options for your employee and turn them into a preliminary plan
Identify the steps to developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans
Identify the benefits of building and fostering trust with your employee
Identify the steps in giving effective feedback while maintaining trust
Identify and overcome common obstacles to the growth and development of your employee
Identify when the coaching is at an end and transition your employee to other growth opportunities
Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee