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Go under the hood of AI — neural networks, real-world applications & more. Designed by UNSW experts.
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Learn to develop essential coaching and mentoring skills through a comprehensive 10-hour program that covers the fundamental GROW model framework. Master the art of defining coaching and mentoring while implementing the SMART technique for effective goal setting with employees. Explore systematic approaches to assess current workplace situations and reality, then develop actionable options that transform into preliminary and finalized development plans. Discover strategies for building and maintaining trust relationships with employees while delivering constructive feedback that promotes growth. Navigate common obstacles that hinder employee development and learn to recognize when coaching relationships should transition to new growth opportunities. Understand the distinct differences between mentoring and coaching approaches, utilizing both methodologies to create long-term developmental relationships that foster positive employee growth and organizational success.