Assertiveness and Self-confidence

Overview

Learn to develop assertiveness and self-confidence through a comprehensive 10-hour course that covers essential communication and personal development skills. Define assertiveness and self-confidence while exploring the four distinct communication styles to understand how you interact with others. Discover various types of negative thinking patterns and master techniques to overcome self-limiting thoughts that undermine your confidence. Explore the crucial difference between listening and hearing, and develop strong body language awareness and questioning skills to enhance your communication effectiveness. Set meaningful goals using the SMART framework specifically designed for building assertive behaviors in your personal and professional life. Apply proven methodologies to recognize your self-worth and harness the power of positive self-talk to boost your confidence levels. Understand why maintaining a pleasing appearance and confident body language are essential for creating powerful first impressions in any situation. Practice crafting positive communications using "I-Messages" to express your thoughts and feelings assertively without creating conflict. Master the STAR model (Situation, Task, Action, Result) to present your case effectively during challenging presentations and discussions. Build rapport with others through assertive methods of expressing disagreement while learning consensus-building techniques that maintain relationships. Develop practical strategies for achieving positive outcomes in difficult interpersonal situations, transforming potential conflicts into opportunities for growth and understanding.

Syllabus

Define assertiveness and self-confidence, and list the four styles of communication
Describe the types of negative thinking, and how one can overcome negative thoughts
Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
Define the importance of goal setting, and practice setting SMART goals for assertive behavior
Utilize methodologies for understanding your worth -- and the use of positive self-talk
List reasons why a pleasing appearance and body language are critical for creating a strong first impression
Practice sending positive communications phrased as “I-Messages”
Use the STAR model to make your case during a presentation challenge
Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
Practice strategies for gaining positive outcomes in difficult interpersonal situations