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Overview
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This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
Syllabus
- Introduction
- Learning outcomes
- 1 Building rapport
- 1 Building rapport
- 1.1 How to build rapport
- 2 Listening
- 2 Listening
- 2.1 How to listen
- 3 Summarising and reflecting
- 3 Summarising and reflecting
- 3.1 How to summarise and reflect
- Conclusion
- Acknowledgements
Tags
Reviews
5.0 rating, based on 1 Class Central review
4.4 rating at OpenLearn based on 30 ratings
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This well-structured course delivers on its promise to introduce the foundational coaching principles of rapport, listening, and reflection. Each module is clearly presented, with accurate subject matter and a time duration that aligns with expectat…