Build a reusable AI-assisted UX workflow while working through a focused product challenge. Use AI to organize research, define product opportunities, design inclusive user flows, create working prototypes, and test AI-powered experiences.
Overview
Syllabus
Day 1: Build Your AI Brain
- Capture your UX process, methods, standards, project goals, audience, constraints, measures of success, and expectations for how AI should support your work in one shared workspace.
- Teach an AI agent how you approach research, design, testing, and decision-making, and create a system that improves as new project information is added.
- Plug your Skills.MD into real research tasks and guide AI to generate research plans, questions, and hypotheses.
- Use prepared competitive research, behavioral research, survey results, and interview notes to organize information, identify patterns, and suggest findings and opportunities.
- Compare AI outputs with the original research, remove exaggerated, unsupported, or overly general findings, and refine instructions when the agent makes assumptions.
- Develop a clear project brief, working AI Brain guidelines, and research findings to guide the next phase of the project.
Day 2: Design the Product and How AI Should Help
- Use your AI Brain to generate problem statements and opportunity areas, map user journeys, and turn research findings into user stories and feature priorities.
- Choose one focused product opportunity and define where AI should act, assist, recommend, ask for approval, or leave control with the user.
- Plan human review, approval, correction, and intervention, including smooth handoffs between AI support and human support.
- Design an experience that helps users understand what AI is doing and accounts for consent, correction, undo, uncertainty, errors, and recovery.
- Develop a mid-fidelity user flow that is inclusive, accessible, understandable, and grounded in the research findings.
- Review the flow for accessibility, inclusive design, trust, and user control, then add the resulting product direction, AI responsibilities, interaction patterns, and accessibility guidelines to your AI Brain.
Taught by
Michael Suen, Christophe Drayton, and Dan Rodney