AI for Business Course Online (Self-Paced)

 Session 1: Course Introduction & AI Fundamentals

•  Understand the evolution and scope of artificial intelligence in business.
•  Define generative AI, large language models (LLMs), and their core components (pre-training, transformers, context windows).
•  Compare traditional automation (e.g., calculators) versus generative systems.
•  Discuss AI opportunities and risks (creativity empowerment, hallucinations, ethical considerations).

 Session 2: Getting Started with ChatGPT

•  Set up and compare free vs. paid ChatGPT accounts (features, context limits, model versions).
•  Navigate the ChatGPT interface—chat threads, model selection, history.
•  Explore basic conversational workflows: asking questions, iterative follow-ups, renaming chats.
•  Discuss compute demands, service availability, and when login is required.

 Session 3: Prompt Engineering & Best Practices in ChatGPT

•  Craft clear, context-rich prompts to guide responses.
•  Use system messages and role-playing to shape tone and output.
•  Leverage examples, constraints, and step-by-step prompts for precise results.
•  Recognize and mitigate AI “hallucinations” through verification and feedback loops.

 Session 4: Advanced ChatGPT Features & Business Use Cases

•  Work with ChatGPT’s memory and context limits for multi-turn workflows.
•  Incorporate browsing, file uploads, and external data (where available).
•  Automate common business tasks: summarizing documents, drafting emails, generating ideas.
•  Integrate ChatGPT outputs into existing tools and processes.

 Session 5: Introducing Microsoft 365 Copilot

•  Outline Copilot account tiers (free, Pro, Microsoft 365 Copilot) and their pricing.
•  Differentiate ChatGPT vs. Copilot (product branding, release cadence, integration).
•  Understand “web” vs. “work” tabs: browsing the public web vs. accessing Microsoft Graph data.
•  Review privacy and security: Copilot’s handling of corporate data and compliance.

 Session 6: Copilot in Word, Excel & PowerPoint

•  Use Copilot to draft, refine, and edit documents in Word.
•  Generate formulas, analyze data, and build charts in Excel via natural-language requests.
•  Auto-create slide decks, speaker notes, and design suggestions in PowerPoint.
•  Streamline repetitive formatting and layout tasks across Microsoft 365 apps.

 Session 7: Copilot in Outlook, Teams & OneDrive

•  Summarize and respond to email threads in Outlook with Copilot.
•  Draft meeting agendas, minutes, and follow-up messages in Teams chats and channels.
•  Search, organize, and query files on OneDrive using natural-language prompts.
•  Combine Copilot with Microsoft 365 workflows for end-to-end productivity gains.

 Session 8: Capstone Project & Next Steps

•  Define a real-world business scenario to solve with ChatGPT and/or Copilot.
•  Design and test prompt-based workflows, integrating outputs into chosen tools.
•  Prepare a brief demonstration and share lessons learned (benefits, limitations).
•  Discuss the roadmap for scaling AI adoption, governance, and continuous improvement