Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Nielsen Norman Group

Demonstrating UX Value

via Nielsen Norman Group

Go to class Write review
DataCamp Ad

PowerBI Data Analyst - Create visualizations and dashboards from scratch

Learn More → Coursera Ad

AI, Data Science & Cloud Certificates from Google, IBM & Meta

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
Translate UX outcomes into business value to influence stakeholders and secure buy-in. Prove the value of UX using the right metrics. Build buy-in with key business partners. Articulate your impact on the bottom line.

Syllabus

Course Curriculum

Introduction (1 Lesson, 3 min)

  • Course Overview & Downloads

Defining Value (3 Lessons, 45 min)

  • Organizations Define Value through Strategy
  • Value Is Only Created by Pursuing Strategic Objectives
  • How to Prove You’ve Created Value

Measuring Value (5 Lessons, 65 min)

  • Quantitative Indicators
  • Qualitative Indicators
  • Trailing Indicators
  • Leading Indicators
  • Combining Indicators

Project Value (3 Lessons, 55 min)

  • How Does UX Create Value on a Project Basis?
  • How Do Success Criteria Guide Decisions During a Project?
  • Demonstrating Value to Project Partners and Stakeholders

Strategic & Product Value (3 Lessons, 50 min)

  • The Value of UX Design to Stakeholders
  • How Does UX Create and Track Value Over the Long Term?
  • How Do Measurable Success Criteria Help Beyond the Scope of a Project?

Conclusion (1 Lesson, 3 min)

  • Final Thoughts

Taught by

Pavel Samsonov

Reviews

Start your review of Demonstrating UX Value

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.