Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Nielsen Norman Group

A/B Testing: A Complete Guide

via Nielsen Norman Group

Overview

Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
A step-by-step framework for running trustworthy experiments Confidently identify design changes that will increase conversions. Set up statistically sound A/B-testing conditions. Stand confidently behind your A/B testing results.

Syllabus

Course Curriculum

Introduction (3 Lessons, 16 min)

  • A Warm Welcome
  • Guess the Test: Which Variant Won?
  • The 8-Step Process for Successful A/B Tests

Avoid the Silent Killers of Good A/B Tests (9 Lessons, 61 min)

  • Is A/B Testing What I Need?
  • You’re Asking Why Instead of What Happened?
  • You Have Low Traffic
  • You’re Comparing More Than Two Variables
  • Your Audience Definitions are Vague
  • You Don’t Have Concrete and Measurable Outcomes
  • You Want to Conduct Long-Term Usability Studies or Do Longitudinal Research
  • You’re Still Prototyping
  • Eight Reasons to Run an A/B Test

Choose Impactful Design Ideas to Test (6 Lessons, 72 min)

  • How to Discover Opportunities Where A/B Testing Will Create Value
  • Three Problematic Prioritization Methods for A/B Testing (PIE, ICE, RICE)
  • The Prioritization Method I Actually Use With Clients
  • The Best A/B Testing Hypothesis Formula in the World
  • Define Your Success Metrics: Key Performance Indicators (KPIs) in A/B Testing
  • Two Examples of Excellent A/B Testing Hypotheses

Determine Sample Size and Testing Duration (4 Lessons, 40 min)

  • Visually Design Your Test for Success
  • Determine a Statistically Rigorous Sample Size
  • How to Run a Properly Timed A/B Test
  • Don’t Peek! It’s Far Too Risky

Select Your Testing Platform Carefully (2 Lessons, 28 min)

  • The Six Questions to Consider When Selecting an A/B Testing Platform
  • How to Set Up and Run Your A/B Test: A Glimpse Inside the Convert Platform

Analyze and Present Compelling A/B Test Results (7 Lessons, 42 min)

  • The Three Possible Test Outcomes
  • How to Call Your Tests
  • Statistical Significance Clearly Explained
  • Twyman’s Law and the Winner’s Curse
  • Sample Ratio Mismatch (SRM): The Invisible Threat
  • Know Your Audience and Speak Their Language
  • Wrap-Up and Conclusion

Taught by

Deborah O'Malley

Reviews

Start your review of A/B Testing: A Complete Guide

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.