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This specialization is intended for new and aspiring people leaders seeking to develop the foundational skills of effective management. Through three courses, you will cover heart-forward leadership, remote team management, communication, performance assessment, and how to handle underperforming employees. By the end, you will be equipped to lead with confidence, build cohesive teams, navigate difficult conversations, and create a culture where people thrive.

Syllabus

Course 1: Essential Lessons for First-time Managers
Course 2: Best Practices for New People Leaders
Course 3: How to Handle Poor Performers

Courses

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You were likely promoted to a leadership position because you were excellent as an individual contributor, but leading people requires a whole new set of skills. you're suddenly tasked with delegating tasks, managing disputes, and making difficult decisions and assessments. In this course, bestselling author and success coach Kirsten Blakemore will help you find your footing and your confidence as a new leader of people. you'll learn a host of time-tested strategies for managing your time as well as your teams, ranging from giving difficult feedback to dealing with your own stress. You'll also be able to face the challenges of leading teams remotely, and how to be compassionate no matter what your team faces. If you're ready to stop dreading and start enjoying your new role as a manager, and to tackle it all with a heart-forward approach, then this course is for you.
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Becoming a manager can be intimidating, and with so much information out there, it's hard to know where to start. In this course from leadership expert Dave Labowitz, you will learn the essential lessons on how to be an effective manager. Dave will give you the knowledge to understand your responsibilities and how to transition from manager to a true leader. You'll also learn how to improve your communication, become a better listener, and connect to your employees emotionally. Furthermore, you'll learn the ins and outs of management and how you can remove roadblocks, recognize your key performance indicators, and avoid common mistakes that could derail your advancement.
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This course gives you a practical, step-by-step framework for identifying and addressing poor performance before it damages your team. You'll learn how to assess employee potential, understand the environmental and cultural factors behind underperformance, and take decisive action using the Three T's: train, transfer, or terminate. From recognizing early warning signs to engaging disengaged employees, the course covers how to protect team morale while holding individuals accountable. You'll also gain the skills to build performance improvement plans, navigate difficult conversations, and — when necessary — handle terminations legally and with compassion. Using these approaches, you'll be equipped to make confident, fair decisions that strengthen your team and your credibility as a leader. If you're managing a struggling employee right now, this course gives you the tools to act. If you haven't faced this challenge yet, it prepares you for when you do. Whatever stage you're at as a manager, this course will help you build one of the most critical — and often avoided — skills in leadership.