- Explore adoption methods and strategies for the adoption of Microsoft Copilot for Microsoft 365.
By the end of this module, you're able to:
Describe the importance of user enablement.
Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
Describe the People First strategy and its three key principles.
Describe the Microsoft 365 Copilot user enablement framework.
Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.
- **Learn about the first phase, Get ready, in the user enablement framework.**
By the end of this module, you're able to:
Understand the key roles needed to assemble the appropriate user enablement team.
Create an AI council.
Define a user experience strategy.
Identify and prioritize scenarios.
Establish success measures and reporting plan.
Assess your organization's readiness.
- Learn about the second phase, Onboard, in the Microsoft 365 adoption framework and how to empower your employees to use Copilot for Microsoft 365 effectively and efficiently.
By the end of this module, you're able to:
Establish a Microsoft 365 Copilot Center of Excellence
Build a Champion and an Early Adopters Programs
Build an engagement strategy
Build a training strategy
Describe rapid enablement training
- Learn about the third phase, Deliver impact, in the user enablement framework.
By the end of this module, you're able to:
Gather feedback from users through listening sessions.
Track end user adoption through distribution of surveys.
Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.
Conduct monthly service health reviews.
Encourage ongoing engagement of Microsoft 365 Copilot.
- Learn about the fourth phase, Extend & optimize, in the user enablement framework.
By the end of this module, you're able to:
Describe the three-part strategy to enhance Microsoft 365 Copilot.
Design scenarios using the Modern Collaboration Architecture framework.
Describe how Copilot Studio helps you customize Microsoft 365 Copilot.
Overview
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Syllabus
- Explore user enablement strategies for adopting Microsoft 365 Copilot
- Introduction
- Describe the importance of user enablement
- Describe the journey to becoming an AI-powered organization
- Describe the people first strategy
- Describe the Microsoft 365 Copilot user enablement framework
- Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot
- Module assessment
- Summary
- Envision a successful adoption of Microsoft 365 Copilot
- Introduction
- Assemble your team
- Secure sponsors and stakeholders
- Create an AI council
- Define a strategy
- Identify and prioritize scenarios
- Define success criteria, KPIs and success measurement plan
- Assess your organization’s readiness
- Module assessment
- Summary
- Onboard and empower your employees to use Microsoft 365 Copilot efficiently
- Introduction
- Establish a Microsoft 365 Copilot Community of Practice
- Build your Champions and Early Adopters programs
- Build your engagement strategy
- Build your training strategy
- Module assessment
- Summary
- Drive value and maximize the impact of Microsoft 365 Copilot within your organization
- Introduction
- Collect and analyze feedback
- Review success measures and user survey results
- Measure and report Microsoft 365 Copilot usage
- Conduct health service reviews
- Module assessment
- Summary
- Extend and optimize Microsoft 365 Copilot in your organization
- Introduction
- Describe how to enhance Microsoft 365 Copilot
- Design scenarios using the Modern Collaboration Architecture framework
- Deliver business process transformation with Copilot Studio
- Module assessment
- Summary