In this comprehensive course, participants will master the strategies and methods for driving organizational adoption of Microsoft Copilot for Microsoft 365. You will gain expertise in key adoption approaches, including the People First strategy and the Microsoft 365 adoption framework, and learn how to prepare your organization for successful implementation by assembling a capable technology enablement team and developing an effective user experience strategy. The course guides you through employee onboarding, establishing a Copilot Center of Excellence, and executing rapid adoption initiatives. Additionally, it emphasizes capturing user feedback, monitoring adoption metrics, and sustaining ongoing employee engagement to amplify Copilot's value and improve organizational productivity and efficiency.
Objectives:
- Gain expertise in adopting Microsoft Copilot for Microsoft 365 with a focus on the People First strategy, adoption frameworks, and rapid adoption methods
- Learn to envision successful adoption by identifying key roles, defining user strategies, and assessing organizational readiness
- Master onboarding and empowerment techniques for employees to efficiently use Microsoft Copilot for Microsoft 365
- Drive organizational value and maximize the impact of Microsoft Copilot by engaging users, tracking adoption, and encouraging ongoing use
Target Audience:
- Service Adoption Specialist
Course Outline
Explore adoption methods and strategies for the adoption of Microsoft Copilot for Microsoft 365
- Describe the People First strategy and the three key principles within its framework
- Describe the Microsoft 365 adoption framework
- Describe the rapid adoption method
- Discover insights from an organization that adopted Copilot for Microsoft 365 to transform their business
Envision a successful adoption of Copilot for Microsoft 365
- Understand the key roles needed to assemble the appropriate technology enablement team
- Define a user experience strategy
- Identify and prioritize scenarios
- Establish success measures and a reporting plan
- Assess your organization's readiness
Onboard and empower your employees to use Copilot for Microsoft 365 efficiently
- Prepare your technical environment for Copilot for Microsoft 365
- Build your own Microsoft Copilot Center of Excellence
- Build a Champion and an Early Adopters Program
- Build an engagement strategy
- Build a training strategy and implement rapid adoption motions
Drive value and maximize the impact of Copilot for Microsoft 365 within your organization
- Gather feedback from users and stakeholders
- Track end-user adoption through the distribution of surveys
- Review and track adoption score and usage reports in the Microsoft 365 admin center
- Encourage ongoing engagement of Copilot for Microsoft 365
Note: All students must bring their own Copilot license for hands-on practice.
