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- Explore how Dragon Copilot supports clinicians and gain the confidence to explain its value to physicians and staff.
By the end of this module, you'll be able to:
- Describe the challenges Dragon Copilot is designed to address in clinical documentation workflows.
- Explain the core capabilities of Dragon Copilot and how they support physicians during patient care
- Identify key artificial intelligence concepts that underpin Dragon Copilot functionality
- Summarize the typical physician workflow and where Dragon Copilot fits throughout the day
- Discuss Dragon Copilot's value and benefits using non technical language appropriate for clinician and stakeholder conversations.
- This module prepares you for success in implementing Dragon Copilot in your practice - what to expect, how to prepare for go-live, how to define success, and how to assess clinician readiness.
By the end of this module, you'll be able to:
- Describe the key phases of a Dragon Copilot implementation and the responsibilities associated with each phase.
- Identify the organizational preparations needed to support a successful deployment.
- Recognize indicators of implementation success for physicians, staff, and the organization.
- Assess physician readiness factors that might influence adoption and implementation outcomes.
- Determine actions that can help prepare providers and staff for upcoming changes.
- Explore how to lead successful change management during a Dragon Copilot implementation, from generating excitement to handling objections and resistance.
By the end of this module, you're able to:
- Explain common physician concerns and expectations related to AI-assisted clinical documentation.
- Apply change management strategies to build awareness, engagement, and confidence among physicians.
- Select appropriate approaches for addressing common objections and questions about Dragon Copilot.
- Analyze sources of physician resistance and potential adoption barriers.
- Recommend communication and support strategies that encourage positive adoption behaviors
- Learn how to gauge solution usage, understand what adoption means, and apply practices that drive lasting user adoption and continuous success.
By the end of this module, you'll be able to:
- Describe the practice manager's role in supporting Dragon Copilot adoption and ongoing success.
- Interpret usage and adoption indicators to understand physician engagement.
- Differentiate between product usage and meaningful adoption.
- Evaluate adoption trends to identify opportunities for additional support or intervention.
- Develop an action plan to promote sustained usage adoption, and continuous improvement.
- Learn where to find help and use a decision guide to select the best support resource for your situation.
By the end of this module, you'll be able to:
- Identify the support resources available for Dragon Copilot implementation, adoption, and ongoing success.
- Locate appropriate documentation, training materials, and support channels based on a specific need or scenario
