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Microsoft

Dragon Copilot (nurses) learn to train

Microsoft via Microsoft Learn

Overview

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  • This module prepares you to understand your role, assess readiness, and build the foundation needed to support the adoption of Dragon Copilot (nurses).

    By the end of this module, you'll be able to:

    • Describe the trainer's role in Dragon Copilot adoption.
    • Assess personal readiness to train and coach nursing staff.
    • Validate foundational knowledge required for trainer-level instruction.
  • Build the core skills you need to explain Dragon Copilot value in nurse-relevant language, coach behavior change, and respond confidently to questions.

    By the end of this module, you'll be able to:

    • Explain Dragon Copilot value using nurse-relevant language.
    • Apply change management strategies during rollout to support consistent use.
    • Respond effectively to questions and resistance using approved, workflow-based messaging.
  • Coach the nursing staff care out loud approach with confidence by using practical language, practice strategies, and clear consent and privacy guidance.

    By the end of this module, you'll be able to:

    • Explain Care out loud in plain language and describe when and where it fits into the nursing workflow.
    • Apply privacy, consent, and safe-use principles to coach nurses on ambient recording, including when to pause or stop recording.
    • Coach and lead nurses through care out loud practice using supportive strategies, including addressing common challenges and facilitating short role-play exercises.
  • Learn how to explain and coach the core Dragon Copilot workflow in Epic Rover so Nursing staff can document consistently.

    By the end of this module, you'll be able to:

    • Demonstrate core Dragon Copilot nursing workflows
    • Coach nursing staff through first-use scenarios
    • Reinforce best practices during live documentation
  • Learn how to explain and coach advanced Dragon Copilot capabilities using the web/desktop/mobile app.

    By the end of this module, you'll be able to:

    • Explain when and why nurses use advanced Dragon Copilot features after recording.
    • Coach nurses to review transcripts across a shift and generate AI-drafted nurse notes safely.
    • Coach appropriate use of query, summary, and Information Assist while reinforcing nurse responsibility for final documentation.
  • Learn how to diagnose common Dragon Copilot (nurses) issues, coach nurses through safe corrective actions, and report them appropriately.

    By the end of this module, you'll be able to:

    • Diagnose common Dragon Copilot (nurses) user issues using a simple assessment approach.
    • Advise nursing staff on corrective actions that support safe, consistent documentation.
    • Determine when and how to report issues appropriately.
  • Discover what makes a successful Dragon trainer for nurses, evaluate your readiness, and explore resources to confidently lead training sessions.

    By the end of this module, you'll be able to:

    • Identify key trainer behaviors that enable and sustain Dragon Copilot adoption across nursing teams
    • Apply consistent communication and coaching techniques to support behavior change in nursing workflows
    • Evaluate readiness to guide adoption by reinforcing best practices, addressing questions, and using appropriate support pathways

Syllabus

  • Welcome to Dragon Copilot (nurses) learn to train
    • Introduction
    • Orientation to Learn to train
    • Checklist for trainer skills
    • Check your knowledge
    • Summary
  • Dragon Copilot (nurses) trainer essentials
    • Introduction
    • AI basics for Dragon Copilot (nurses)
    • Change management for nursing users
    • How to overcome objections
    • How to talk about Dragon Copilot (nurses)
    • Check your knowledge
    • Summary
  • How to coach care out loud
    • Why care out loud matters
    • When and where to care out loud
    • How to coach privacy, consent, and safe use
    • What “good” care out loud sounds like
    • Coach common care out loud challenges
    • Run a SIM Lab role-play session (trainer-led exercise)
    • Check your knowledge
    • Summary
  • Dragon Copilot (nurses)- How to train and coach basic functionality
    • How to explain and train navigation
    • How to train the nursing staff to start their first recording
    • How to coach the nursing staff to review AI-generated output
    • How to explain and use the recording transcript
    • Practice scenarios (for nursing staff)
    • Check your knowledge
    • Summary
  • Dragon Copilot (nurses)- Train and coach advanced functionalities
    • Positioning advanced functionality in the nursing workflow
    • Coach transcript review across a shift
    • Coach how to generate nurse notes
    • Query, summarize transcript, and Information Assist
    • Practice scenarios
    • Check your knowledge
    • Summary
  • Dragon Copilot (nurses) troubleshooting
    • Introduction
    • How to analyze, assess, and advise
    • Coach corrective actions
    • Check your knowledge
    • Summary
  • Dragon Copilot (nurses) learn to train summary
    • Introduction
    • What success looks like as a trainer
    • Assess your readiness (trainer checklist)
    • Resources
    • Check your knowledge
    • Summary

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