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- Prepare nurse champions to understand their role, build foundational skills in Dragon Copilot (nurses), and support peer adoption.
- Describe the nurse champion’s role in supporting Dragon Copilot (nurses) adoption.
- Assess readiness to model effective use and support peers during rollout.
- Verify foundational product knowledge needed to support peers before, during, and after go-live.
- Apply nurse champion strategies to support adoption, coach behavior change, and confidently address questions and resistance during rollout.
By the end of this module, you'll be able to:
- Explain Dragon Copilot value using nursing‑relevant language.
- Apply change management strategies to support consistent adoption.
- Address questions and resistance using approved, workflow‑based messaging.
- Support nursing staff using care out loud by modeling clear language, reinforcing consent and privacy, and guiding safe, consistent documentation.
By the end of this module, you'll be able to:
- Explain care out loud in plain language and how it fits into everyday nursing workflows.
- Support safe use by reinforcing consent, privacy, and when to pause or stop recording.
- Model care out loud with practical examples and coach peers through common challenges in real time.
- Learn how to guide nursing staff through key workflows, including first recordings, review, and transcript use, to support confident Dragon Copilot adoption.
By the end of this module, you'll be able to:
- Promote the value of Dragon Copilot and ambient documentation with nursing staff.
- Model care out loud behaviors to support accurate capture of patient interactions.
- Coach peers through first-use scenarios in Dragon Copilot for Epic Rover.
- Reinforce review, validation, and best practices during live documentation.
- Encourage ongoing adoption and confidence through peer support.
- Learn how nurse champions coach peers to use advanced Dragon Copilot features safely, reinforce clinical judgment, and support accurate documentation.
By the end of this module, you'll be able to:
- Explain when and why nursing staff use advanced Dragon Copilot features after recording.
- Coach peers to review transcripts across a shift and generate and refine AI-drafted nurse notes.
- Reinforce appropriate use of query, summary, and Information Assist while supporting clinical judgment and accountability for final documentation.
- Learn how to support nursing staff in troubleshooting common Dragon Copilot issues, guide safe next steps, and escalate when needed.
By the end of this module, you'll be able to:
- Recognize common Dragon Copilot issues and help peers identify whether the cause is workflow-related, user-related, or technical.
- Coach nursing staff on safe, simple next steps that support accurate and consistent documentation.
- Determine when to escalate issues and guide peers in seeking additional support while maintaining patient care priorities.
