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Microsoft

Build foundational generative AI skills

Microsoft via Microsoft Learn

Overview

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  • Learn how generative AI creates content, how to use AI responsibly, and how Microsoft Copilot modes support different business tasks.

    After completing this module, you can:

    • Explain how generative AI uses prompts and learned patterns to create content.
    • Identify responsible AI principles and practices for protecting sensitive data.
    • Recognize common AI risks and verify AI-generated content before you use or share it.
    • Describe the Microsoft Copilot app and how its four modes—Chat, Cowork, Code, and Autopilot—each support different business tasks.
  • This module introduces Microsoft Copilot Chat as a secure, AI-powered assistant that boosts productivity by applying web-based insights, while guiding you on how to access it, navigate the interface, and start using it effectively.

    By the end of this module, you are able to:

    • Describe the purpose of Microsoft Copilot Chat.

    • Identify where and how to access Copilot Chat.

    • Distinguish between work and web grounding modes and their use cases.

    • Navigate the Copilot Chat interface and how to start chatting.

    • Describe how Enterprise Data Protection keeps your data secure while using Copilot Chat.

  • This module teaches you how to write clear, effective prompts for Microsoft Copilot Chat (Basic) by exploring key elements, best practices, personalization features, and Prompt Lab to help you achieve optimal results.

    By the end of this module, you'll be able to:

    • Identify the four key elements of an effective Copilot prompt: context, goal, source, and expectations.

    • Apply best practices to write clear, concise, and well-structured prompts.

    • Recognize common prompting mistakes and how to avoid them.

    • Configure custom instructions and manage Copilot Memory to personalize your Copilot experience.

    • Use Prompt Lab to discover, save, edit, and share useful prompts.

  • This module teaches you how to use Microsoft Copilot Chat's AI-powered features to enhance productivity, collaborate in real time, and streamline work within a secure, enterprise-ready environment.

    By the end of this module, you'll be able to:

    • Leverage Copilot Chat to brainstorm ideas, summarize information, create content, analyze files, visualize data, and generate code.

    • Use Copilot Pages to collaborate in real-time and organize content in a shared workspace.

    • Describe how Copilot Agents can streamline workflows and task automation.

Syllabus

  • Prepare to use generative AI at work
    • Introduction
    • What is generative AI?
    • Understand responsible AI
    • Your Microsoft Copilot workflow companions
    • Module assessment
    • Summary
  • Explore how Microsoft Copilot Chat works
    • Introduction
    • Understand Microsoft Copilot Chat
    • Access Microsoft Copilot Chat
    • Navigate Microsoft Copilot Chat
    • Keep your data safe while using Copilot Chat
    • Module assessment
    • Summary
  • Write effective prompts to achieve optimal results
    • Introduction
    • Write an effective prompt
    • Review prompting best practices
    • Personalize Copilot with memory and custom instructions
    • Discover, share, and save prompts with Prompt Lab
    • Module assessment
    • Summary
  • Work smarter with Microsoft Copilot Chat
    • Introduction
    • Enhance productivity and creativity with enterprise-ready AI Chat
    • Create and collaborate with Copilot Pages
    • Simplify workflows and automate tasks with Agents in Copilot Chat
    • Exercise - Plan a client summit with Microsoft 365 Copilot Chat
    • Module assessment
    • Summary

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