Microsoft Agentic AI Business Solutions Architect AB-100

Microsoft via Coursera Professional Certificate

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The Microsoft Agentic AI Business Solutions Architect Professional Certificate prepares you to design, build, & govern production-ready agentic AI solutions across the Microsoft AI platform. You'll learn to architect multi-agent systems, configure intelligent automation, and deliver enterprise AI solutions meeting world standards for performance, security, and compliance. Across five long courses, you'll develop judgment in platform strategy, solution design, agent development & extensibility, monitoring and operations, Copilot Studio and Microsoft 365 Copilot architecture, and Dynamics 365, Power Platform, and application lifecycle management (ALM). You'll work through scenarios across financial services, insurance, retail, manufacturing, and customer experience—applying decision frameworks to select platforms, design agent topologies, model ROI, and operationalize AI at scale. By the end of this program, you'll be equipped to lead agentic AI architecture conversations, evaluate trade-offs across the Microsoft AI ecosystem, & deliver solutions meeting enterprise-grade governance, safety, and operational requirements. Select courses align to the Microsoft AB-100 exam. Basic understanding of Microsoft Cloud, M365, business process design, and core AI concepts is required. This program is designed for AI architects, solutions consultants, business technology leads, and senior practitioners with Microsoft cloud experience ready to advance into agentic AI architecture roles.

Syllabus

Course 1: Agentic AI Strategy & Solution Planning
Course 2: Microsoft Foundry & Agent Architecture
Course 3: Monitoring, Security, Governance & Operations
Course 4: Microsoft Copilot Architect
Course 5: AI Platform Delivery & Lifecycle
Course 6: Launch Your Agentic AI Business Solutions Architect Career

Courses

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Agentic AI is reshaping how enterprises automate decisions, retrieve knowledge, and orchestrate complex workflows. This course gives you the strategic and architectural foundation to lead that transformation using Microsoft's AI platform. You'll explore core agentic AI concepts, map the full Microsoft ecosystem—including Copilot Studio, Microsoft Foundry, Microsoft 365 Copilot, Dynamics 365, and Power Platform—and apply structured frameworks to determine when to build, buy, or extend AI solutions. You'll assess enterprise data readiness, identify high-value agent use cases, and design adoption strategies grounded in Microsoft's Cloud Adoption Framework. By the end of this course, you'll be able to conduct enterprise requirements analysis, recommend the right platform components for a given scenario, design a high-level multi-agent strategy, and build a defensible ROI case for an agentic AI initiative. This course is ideal for solutions consultants, AI architects, and technical leads preparing to take on agentic AI architecture responsibilities. Foundational familiarity with Microsoft cloud platforms and business process design is recommended.
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You've built the technical skills—now it's time to present them with confidence. This course helps you translate your agentic AI architecture expertise into compelling application materials and sharp interview performance for CB2-level roles in the Machine Learning and AI occupation group. You'll craft tailored resumes and application materials that articulate your architectural competencies for agentic AI roles; develop strategies for communicating complex solution design experience to hiring teams; and build interview readiness for roles such as Agentic AI Solutions Architect, Microsoft AI Platform Architect, Enterprise AI Business Solutions Lead, and Copilot Studio Solutions Architect. By course end, you'll have the job search tools and interview confidence to pursue senior agentic AI architecture roles at enterprise organizations. This course is designed for learners who have completed the majority of the Agentic AI Business Solutions Architect program and are ready to formalize their credentials and advance into agentic AI architecture roles. It is particularly well-suited for experienced practitioners seeking to position their skills for career progression.
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Designing enterprise agentic AI solutions requires a structured approach to platform architecture, agent design, and multi agent orchestration. This course develops the architectural decision making skills needed to design enterprise solutions using Microsoft Foundry and the Microsoft Agent Framework. You’ll evaluate Foundry workspace architectures with hub and project structures, identity configuration, and governance controls. You’ll determine appropriate task, autonomous, and prompt response agent designs based on business requirements, triggers, actions, knowledge sources, escalation logic, and success criteria. You’ll also evaluate multi agent architectures using orchestrator specialist patterns, Agent2Agent (A2A) communication, and Foundry Workflow orchestration. By course end, you’ll be able to design Foundry workspace architectures, recommend appropriate agent designs across core agent types, and evaluate multi agent architectures using A2A communication and Foundry Workflow orchestration. This course is designed for AI architects and solutions consultants. Familiarity with the Microsoft AI platform landscape is recommended.