Your L&D Organization as a Competitive Advantage

Introduction

• Leveraging training for organizational success

1. What Is a Competitive Advantage?

• Learning-based competitive advantage
• A business case for organizational learning
• Build capability via organizational learning

2. Value of a High-Functional L&D Department

• Innovation and creativity
• Flexibility and adaptability
• Anticipating and meeting customer needs
• Adopting new strategies and technologies
• Loyalty and retention

3. Locating Your Organization on the L&D Maturity Model

• Level 1: Reactionary one-off training
• Level 2: Training curriculum and program
• Level 3: Develop employees and improve performance
• Level 4: Proactive capacity and capability development

4. Linking Learning Goals to Strategic Goals

• Knowledge requirements planning
• Learning requirements planning (Bill of Learning)
• Identifying and filling knowledge gaps
• Designing and evaluating knowledge requirements planning efforts

5. Measuring the Success of L&D Efforts

• Focus on business outcomes
• Choosing the right metrics
• Using analytics to monitor performance

Conclusion

• Next steps