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Windows 11 for IT Support: Troubleshooting Basics

via LinkedIn Learning

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Overview

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This course offers a comprehensive look at the most common IT fixes for Windows 11, as well as the techniques and tools to use along the way.

Syllabus

Introduction
  • Troubleshooting Windows 11
1. An Introduction to Troubleshooting
  • Windows 11 troubleshooting best practices
2. The Most Common Fixes
  • Booting into Safe Mode
  • Resetting Windows
  • Restoring Windows
3. Troubleshooting Tools
  • Working with troubleshooters
  • Cleaning up the hard disk
4. Fixing Boot Problems
  • Fixing boot problems
  • Removing unwanted startup items
5. Troubleshooting Applications
  • Reinstalling a Windows Store application
  • Reinstalling a Win32 application
  • Repairing a Win32 application
  • Fixing an application compatibility problem
6. Windows Update
  • Verify your Windows build number
  • Running Windows Update
  • Using the Windows Update Troubleshooter
  • Resolving common update errors
  • Removing a buggy update
  • Restoring a previous build
Conclusion
  • Next steps

Taught by

Brien Posey

Reviews

4.9 rating at LinkedIn Learning based on 161 ratings

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