Setting Business Unit Goals

Introduction

• Welcome
• Introduction
• Goal-setting principles

1. Setting Different Types of Goals

• Set quantitative goals
• Set qualitative goals
• Define supporting goals
• Set commit and stretch goals

2. Linking Goals to Strategy

• Work from the top down
• Tie goals to strategy
• Tie goals to financials
• Tie goals to incentives
• Overallocate goals

3. Preventing Goal-Setting Problems

• Reality checking goals
• Troubleshooting goals
• Communicating goals
• Providing resources to reach goals

4. Managing Goals after Setting Goals

• Measuring goal performance
• Revising goals
• Holding people accountable
• Avoiding pitfalls

Conclusion

• Next steps