Coursera Plus Annual is 40% Off — Ends June 29.

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)

via LinkedIn Learning

Write review
Coursera Ad

AI, Data Science & Cloud Certificates from Google, IBM & Meta

Learn More → Unihackers Ad

Launch Your Cybersecurity Career in 6 Months

Learn More →

Overview

AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off
One plan covers every Professional Certificate on Coursera. 40% off Coursera Plus Annual.
Unlock All Certificates
Get solutions to some of the most common Office 365 support results, and discover how to answer the top how-to questions about Word, Excel, SharePoint, Power BI, and more.

Syllabus

Get Started
  • Administrators support Office 365 users
  • What you should know
  • Help desk role
  • Identify training resources
1. Getting Users Started
  • Training basics: Office 365 portal overview
  • Training basics: Common elements
  • Troubleshoot user accounts
  • Troubleshoot app startup
  • Repair Office apps
  • Uninstall Office
2. Productivity
  • Word
  • Create a PowerPoint presentation
  • Record a PowerPoint presentation
  • Excel
  • Power BI
  • Access
  • OneNote
  • MyAnalytics
3. Communications
  • Use Outlook
  • Configure Outlook
  • Teams
4. Getting Things Done
  • Visio
  • Project
  • Planner
  • To Do
  • Forms
  • Power Automate
5. Collaboration
  • OneDrive
  • SharePoint
  • SharePoint team site administration
  • Yammer
6. Media Rich Apps
  • Publisher
  • Sway
  • Stream
Conclusion
  • Next steps

Taught by

Sharon Bennett

Reviews

4.7 rating at LinkedIn Learning based on 337 ratings

Start your review of Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.