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LinkedIn Learning

Microsoft 365 for Administrators: Supporting Users

via LinkedIn Learning

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Overview

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Get solutions to some of the most common Office 365 support results, and discover how to answer the top how-to questions about Word, Excel, SharePoint, Power BI, and more.

Syllabus

Get Started
  • Administrators support Office 365 users
  • What you should know
  • Help desk role
  • Identify training resources
1. Getting Users Started
  • Training basics: Office 365 portal overview
  • Training basics: Common elements
  • Troubleshoot user accounts
  • Troubleshoot app startup
  • Repair Office apps
  • Uninstall Office
2. Productivity
  • Word
  • Create a PowerPoint presentation
  • Record a PowerPoint presentation
  • Excel
  • Power BI
  • Access
  • OneNote
  • MyAnalytics
3. Communications
  • Use Outlook
  • Configure Outlook
  • Teams
4. Getting Things Done
  • Visio
  • Project
  • Planner
  • To Do
  • Forms
  • Power Automate
5. Collaboration
  • OneDrive
  • SharePoint
  • SharePoint team site administration
  • Yammer
6. Media Rich Apps
  • Publisher
  • Sway
  • Stream
Conclusion
  • Next steps

Taught by

Sharon Bennett

Reviews

4.6 rating at LinkedIn Learning based on 196 ratings

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