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NY State-Licensed Certificates in Design, Coding & AI — Online
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Learn how design thinking can lead to better business solutions. Discover new strategies for ideation and problem-solving, such as journey mapping, concepting, and prototyping.
Syllabus
Introduction
- Why design thinking matters
- About this course
- What is design thinking?
- The value of design thinking
- The design thinking approach
- The six elements of a design thinking mindset
- Avoiding common pitfalls of design thinking
- Why multidisciplinary matters
- Tangibility: Making space to create
- Tangibility: Making space to create when remote
- Tangibility: Making complexity visual
- Explore design thinking attributes in your teams today
- Leading design thinking
- Challenges of leading design thinking
- Building your skills in leading a design thinking team
- Aligning the team
- Employing a team leap activity
- Set a shared goal: Mission countdown
- Active alignment
- Considerations when remote
- Human-centered design (HCD) overview
- Hypothesis generation
- Empathy for the journey
- Journey example
- Synthesis: Making sense of the data
- Concept generation
- Developing a service blueprint
- Managing creative flow with the wider group
- Is design thinking just a workshop?
- Design thinking and AI
- AI as a research assistant
- AI as a concepting partner
- AI as your thought partner
- Prototyping fast and often
- Lo-fi prototyping
- Prototyping beyond the screen
- Culture change to make this mindset real
- Next steps
Taught by
Turi McKinley and frog