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Learning Design Thinking: Lead Change in Your Organization

via LinkedIn Learning

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Overview

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Learn how design thinking can lead to better business solutions. Discover new strategies for ideation and problem-solving, such as journey mapping, concepting, and prototyping.

Syllabus

Introduction
  • Why design thinking matters
  • About this course
1. What Is Design Thinking?
  • What is design thinking?
  • The value of design thinking
  • The design thinking approach
  • The six elements of a design thinking mindset
  • Avoiding common pitfalls of design thinking
  • Why multidisciplinary matters
  • Tangibility: Making space to create
  • Tangibility: Making space to create when remote
  • Tangibility: Making complexity visual
  • Explore design thinking attributes in your teams today
2. Leading Design Thinking
  • Leading design thinking
  • Challenges of leading design thinking
  • Building your skills in leading a design thinking team
  • Aligning the team
  • Employing a team leap activity
  • Set a shared goal: Mission countdown
  • Active alignment
  • Considerations when remote
3. Guiding Creative Collaboration
  • Human-centered design (HCD) overview
  • Hypothesis generation
  • Empathy for the journey
  • Journey example
  • Synthesis: Making sense of the data
  • Concept generation
  • Developing a service blueprint
  • Managing creative flow with the wider group
  • Is design thinking just a workshop?
4. AI as a Design Thinking Team Member
  • Design thinking and AI
  • AI as a research assistant
  • AI as a concepting partner
  • AI as your thought partner
5. Making to Advance Thinking
  • Prototyping fast and often
  • Lo-fi prototyping
  • Prototyping beyond the screen
Conclusion
  • Culture change to make this mindset real
  • Next steps

Taught by

Turi McKinley

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