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Empathy in Business: Design for Success

via LinkedIn Learning

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Details

Provider

LinkedIn Learning
Pricing

Free Trial Available
Languages

English
Certificate

Certificate Available
Duration & workload

45 minutes
Sessions

On-Demand
Level

Beginner

Found in

Coursera

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Pragmatic Institute

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Overview

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Discover the impact empathy can have on you and your business. This course shows how powerful empathy can be in society, design, and communications.

Syllabus

Introduction

The business of empathy
What is empathy?
Why I started exploring empathy

1. Empathy in Society

Empathy in the public space
How to win friends and influence people

2. Empathy in Design

Empathetic approach: Clients
Empathetic approach: Audience
Empathetic approach: Employees
Equal representation

3. Empathy in Communications

The power of a conversation
Remember to listen
Empathy in branding

4. Empathy Workshop

Workshop for Adobe MAX
Make your own workshop

Conclusion

Thank you for watching!

Taught by

Bonnie Siegler

Reviews

4.6 rating at LinkedIn Learning based on 167 ratings

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