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Driving Measurable, Sustainable Change

via LinkedIn Learning

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Overview

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Learn how to measure and drive change by establishing the right metrics, leveraging processes capable of supporting the change, and transforming mindsets and behaviors.

Syllabus

Introduction
  • The manager's role in driving measurable, sustainable change
  • How to use this course
1. Triple E for Sustainable Change
  • Overview of Triple E model for sustainable change
  • Example: Enable, empower, and encourage change
2. Metrics to Drive Change
  • Using metrics to drive sustainable change
  • Evaluating legacy metrics
  • Leading vs. lagging indicators
  • Ensuring customer focus in metrics when implementing change
  • Developing the right metrics to drive sustainable change
3. Enable Change: Processes and Systems
  • Enable change: Processes and systems
4. Empower Change: Authority and Control
  • Empower change: Authority
  • Empower change: Control and execution
5. Encourage Change: Rewards and Consequences
  • Encourage change: Align rewards with metrics
  • Encourage change: Align performance appraisals
6. Ready for Takeoff?
  • Triple E gap analysis

Taught by

Richard Chua

Reviews

4.8 rating at LinkedIn Learning based on 1390 ratings

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