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Coaching Employees through Difficult Situations

via LinkedIn Learning

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Overview

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In this scenario-based course, discover how to coach someone who is older than you, how to motivate employees who have been demoted or promoted, and more.

Syllabus

Introduction

Coaching employees in various situations

1. Foundations for Successful Coaching

What is coaching?
A foundation for successful coaching

2. Situational Scenarios

Coaching someone who is older than you
Coaching when someone is passed over for promotion
Coaching someone who has been promoted
Coaching someone who didn't get enough training

3. Attitudinal Scenarios

Coaching someone who makes excuses
Coaching someone who doesn't want to be coached
Coaching someone who has a big ego
Coaching someone who can't take critique

4. Behavioral Scenarios

Coaching someone who is a poor performer
Coaching someone who is a bad communicator
Coaching someone who keeps making the same mistakes

5. Ongoing Coaching

Suggesting supplemental resources
Maximizing your coaching investment

Conclusion

Coaching in the flow of work

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

Reviews

4.7 rating at LinkedIn Learning based on 1910 ratings

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