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LinkedIn Learning

Coaching Employees through Difficult Situations

via LinkedIn Learning

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Overview

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In this scenario-based course, discover how to coach someone who is older than you, how to motivate employees who have been demoted or promoted, and more.

Syllabus

Introduction
  • Coaching employees in various situations
1. Foundations for Successful Coaching
  • What is coaching?
  • A foundation for successful coaching
2. Situational Scenarios
  • Coaching someone who is older than you
  • Coaching when someone is passed over for promotion
  • Coaching someone who has been promoted
  • Coaching someone who didn't get enough training
3. Attitudinal Scenarios
  • Coaching someone who makes excuses
  • Coaching someone who doesn't want to be coached
  • Coaching someone who has a big ego
  • Coaching someone who can't take critique
4. Behavioral Scenarios
  • Coaching someone who is a poor performer
  • Coaching someone who is a bad communicator
  • Coaching someone who keeps making the same mistakes
5. Ongoing Coaching
  • Suggesting supplemental resources
  • Maximizing your coaching investment
Conclusion
  • Coaching in the flow of work

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

Reviews

4.7 rating at LinkedIn Learning based on 4322 ratings

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