Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
Are you ready to find out about the world of information technology (IT)? Learn about the history of computing and essential concepts about computer parts, network connections, hardware, software, computer security, and troubleshooting techniques. Then get hands-on practice troubleshooting a customer’s network issue, in a series of simulations, with a remote connectivity tool. Finish by gathering tips and resources that can help you launch a great career in IT support.