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Graduate School USA

Staffing for Support Positions Course

via Graduate School USA

Overview

Staffing for Support Staff provides a comprehensive introduction to the federal recruitment and staffing process. Designed for HR assistants and other administrative professionals who support federal hiring, the course explores the federal Human Resources Management model, the legal and regulatory framework governing hiring, and the key steps involved in filling vacancies within the federal government. Participants learn how merit system principles, equal employment opportunity requirements, and federal regulations shape recruitment and staffing decisions.

Through hands-on exercises and real-world examples, participants gain experience interpreting General Schedule Qualification Standards, researching federal HR policies, supporting vacancy announcements, and assisting with applicant evaluation and selection procedures. The course also introduces job analysis methods, interview techniques, and current federal hiring processes such as category rating and the Rule of Many, helping participants build the knowledge and confidence needed to support effective federal staffing operations.

Syllabus

Module 1: Federal Human Resources Management

  • Overview of the federal Human Resources Management (HRM) model and HR functions
  • Merit system principles and prohibited personnel practices
  • Equal employment opportunity laws and diversity requirements
  • Labor-management relations and federal HR oversight responsibilities

Module 2: Laws, Rules, Regulations, and Policies

  • Statutory foundations of federal HR management including Title 5 and federal regulations
  • Using resources such as the Code of Federal Regulations and OPM VetGuide
  • Understanding the Guide to Processing Personnel Actions
  • Key concepts including career tenure, probationary periods, and reinstatement eligibility

Module 3: Recruitment and Staffing

  • Overview of the federal civil service: competitive, excepted, and senior executive services
  • Strategies for filling federal vacancies
  • Open competitive examining and merit promotion processes
  • Veterans’ preference, category rating, and the rule of many

Module 4: Finding the Right Person at the Right Time for the Right Job

  • Merit promotion programs and internal staffing procedures
  • Competitive and noncompetitive personnel actions
  • Special hiring authorities and veterans’ hiring programs
  • Priority placement and career transition assistance programs

Module 5: Selecting the Right Person at the Right Time for the Right Job

  • Applying General Schedule Qualification Standards
  • Conducting job analysis to identify competencies and job requirements
  • Developing assessment tools and evaluating candidate qualifications
  • Structured and behavioral-based interview techniques
  • Final selection procedures and documentation

Module 6: What’s Next?

  • Emerging trends in federal recruitment and staffing
  • Updates to hiring policies such as the rule of many
  • Career development planning for HR professionals
  • Next steps for professional growth in federal HR management

Reviews

5 rating at Graduate School USA based on 6 ratings

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