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Graduate School USA

Managing Employee Trust Course

via Graduate School USA

Overview

Learn practical leadership strategies to manage trust during periods of change. Practical lessons emphasize restoring trust, building effective teams, and adapting leadership styles to achieve success in turbulent environments.

Syllabus

Module 1: Managing Employee Trust

  • Understanding the importance of trust in leadership.
  • Exploring Theory X vs. Theory Y leadership styles.
  • Psychological contracts and trust erosion.
  • Restoring and developing trust in organizations.

Module 2: Understanding Leadership and Change

  • Key team development stages and emotional intelligence.
  • Managing resistance to change.
  • Adapting leadership styles to achieve results.

Module 3: Survey: Organizational Communications

  • Survey on organizational relationships and trust.
  • Leadership action planning.
  • Understanding communication styles in leadership.

Module 4: Trust Builders and Busters

  • Understanding the importance of trust in organizations.
  • Steps to restore trust: a seven-step process.
  • Effective strategies for managing trust and organizational change.

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