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Graduate School USA

Listening and Memory Development Course

via Graduate School USA

Overview

Improve your listening and memory skills through proven strategies and practical techniques. Understand what it means to actively listen and retain key information in the workplace.

Syllabus

Module 1: Listening Overview

  • Understand the importance of listening in daily communication
  • Recognize the link between listening and memory retention
  • Explore listening statistics and common retention gaps

Module 2: Listening Challenges

  • Identify common barriers to effective listening
  • Reflect on personal listening habits and distractions
  • Practice techniques to overcome mental and technological interruptions

Module 3: Listening Types

  • Distinguish between active, passive, and competitive listening
  • Apply situational listening strategies in various settings
  • Explore how listener roles and environments affect comprehension

Module 4: Listening for Understanding

  • Follow a structured process to understand, evaluate, and respond
  • Practice clarifying and paraphrasing to ensure retention
  • Avoid common interpretation and evaluation roadblocks

Module 5: Strengthening Listening

  • Use key words, link phrases, and sequencing to enhance focus
  • Strengthen listening through feedback and body language awareness
  • Develop attention, empathy, and presence as listening tools

Module 6: Ensuring Others Listen

  • Review communication styles that support effective listening
  • Provide meaningful, assertive feedback using structured models
  • Understand how personal style affects others’ listening behaviors

Module 7: Memory Overview

  • Define memory and its relationship to awareness and attention
  • Differentiate between sensory, short-term, and long-term memory
  • Explore concerns and misconceptions about memory

Module 8: Memory and the Brain

  • Understand brain function and hemispheric dominance
  • Learn how right- and left-brain traits influence memory processing
  • Use brain-based strategies for optimal memory retention

Module 9: Improving Memory

  • Apply the DRAGS method for memory improvement
  • Practice reinforcement, association, and original awareness
  • Use senses, visualization, and desire to increase memory retention

Module 10: Memory Techniques

  • Learn and apply acronyms, associations, substitutions, and rhymes
  • Explore visual, auditory, and tactile techniques for improved recall
  • Combine writing, speaking, and self-care for memory optimization

Module 11: Memory Practice

  • Apply learned techniques to remember names, numbers, and passwords
  • Practice mnemonic devices, chunking, and flashcard strategies
  • Create a daily routine to strengthen long-term memory

Taught by

Alan Zucker, Amy Sareeram, Cindy Morgan-Jaffe, Dr. Le'Angela Ingram, Michele Proctor, Natalya H. Bah, Heather Murphy Capps, Doris McMillon, Bascom Destrehan “Dit” Talley, and Marshall Scantlin

Reviews

5 rating at Graduate School USA based on 14 ratings

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